Hot Lines

In accordance with Resolution of the Council of Ministers of the Republic of Belarus No 667 of 23.07.2012 "Concerning certain issues of work with applications of citizens and legal persons" citizens and legal persons call the "hot line" of the organization to get information or advice on issues connected with its field of work. Applications made through hot line service are not to be registered.
Service Telephone
Hot line of the Chairman of Minsk City Executive Committee 328-55-66
weekdays: from  9:00 to 13:00
Zavodskoy District Administration 296-25-92
weekdays: from 10:00 to 13:00
Leninsky District Administration 223-59-20
weekdays: from 10:00 to 13:00
Moskovsky District Administration 200-38-47
weekdays: from 10:00 to 13:00
Oktyabrsky District Administration 328-57-71
weekdays: from 10:00 to 13:00
Partizansky District Administration 294-64-73
weekdays: from  10:00 to 13:00
Pervomaisky District Administration 280-39-78
weekdays: from 10:00 to 13:00
Sovetsky District Administration 284-32-99
weekdays: from 10:00 to 13:00
Tsentralny District Administration 306-24-26
weekdays: from 10:00 to 13:00
Frunzensky District Administration 256-18-18
weekdays: from 10:00 to 13:00

Hot lines of house-maintenance and communal services departments

Name of the organization Telephone
Unitary Enterprise "Mingas" 299-29-08 (round-the-clock)
Health Care Committee of Minsk City Executive Committee 285-00-10
from 8.45 to 17.30
Committee for Labour, Employment and Social Protecrion of Minsk City Executive Committee weekdays: from 9:00 to 12:00:
297 39 26 - hot line;
weekdays:  from 9:00 to 13:00:
285 01 83 - on timely payment of wages;
267 57 40 - on employment - on the phone;
285 01 82 - on social support to veterans, disabled and elderly people; 285 01 82 -on social support to families raising minor children and families with many children, provision of social services at home;
285 18 77 – on the work of subordinate social institutions;
223 59 53 – on pensions
Committee for Education of Minsk City Executive Committee 380-31-52
from 8.45 to 18.00 (break for lunch: from 13.00 to 14.00), Fridays: till 16.45, Saturdays: from 9.00 to 12.00
Committee for Construction and Investments of Minsk City Executive Committee 327-51-28 (receipt of oral requests concerning removal of defects in apartment buildings commissioned in 2009-2010)
Monday - Thursday: from 14.00 to 17.00
State Enterprise "Minsktrans" Tel. 246-97-47 round-the-clock,
Technological breaks: from 9.45 a m to 10.15 a m and from
2 a m to 5 a m,
Lunch break: from 3 p m to 4 p m.
Department of Justice of Minsk City Executive Committee 218-03-37 (Monday – Thursday: from 8.45 to 18.00, Fridays: from 8.45 to 16.45)
(issues related to the work of notary offices, registry offices, departments of compulsory execution in Minsk)
regarding the work of notary offices, registry offices – 218-03-45,
regarding the work of departments of compulsory execution in Minsk – 252-17-97
Unitary Enterprise "Agency "Minsk-News" 287-39-93 Tuesdays, Thursday: from 10.00 to 11.00
Contact Center of Minsk City Housing and Communal Services 115

Trust Lines

Name of the organization Telephone
State Traffic Control Department of General Department of Internal Affairs of Minsk City Executive Committee 239-46-60
General Department of Internal Affairs of Minsk City Executive Committee 239-40-01
Emergency Situations Ministry 327-40-95
Assistance to the victims of violence 280-28-11
free anonymous call - Monday -  Thursday from 9.00 to 17.00, Fridays: from 9.00 to 15.45
Single Phone Number of Minsk Narcological Service 209-09-09

Information

Name of the service Telephone
Minsk Consumer Society Hot line: 226-72-90, experts: 226-03-15, lawyers: 226 12 54
Minsk Television Information Networks 388-33-33 (daily from 9.00 to 22.00)
Customer Service Center 14, Engels Street
(Mon.-Fri.: from 9.00 to 20.00; Sat.: from 9.00 to 18.00)
Information and tourist centre "Minsk"
(information about the tourism potential of the city of Minsk)
203-39-95, 203-39-77,
short number 7455 MTS
Round-the-clock free telephone counseling (psychological service) 290-44-44, 290-43-70 – for adults (Bekhterev st.);
246-03-03 – for teenagers (22, Kuntsevschina)
House for night stay of persons who have no fixed abode 238-53-41, 273-96-98
42, Vaupshasov st., (Drazhnia residential area, Partizansky District)
State Enterprise "City’s Fauna" 251-96-59
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